Terms of Sale
Introduction
Latticini Serra di Giovanna Leone is the online store dedicated to the sale of our typical products. Here you can buy safely as in a physical store. Prices include VAT.
1. General Provisions
Distance Contract
Sales on the site follow the regulations on electronic commerce and the Consumer Code.
Applicability
These conditions apply to all sales on the site. The days indicated are working days (excluding Saturdays, Sundays and public holidays).
Changes
The conditions can be modified at any time. Check the site regularly for any updates.
Conditions in force
The valid conditions are those in force at the time of the order.
Liability for External Links
We do not deal with third party sales present through links on the site. Check their conditions of sale.
Mandatory Reading
It is your responsibility to read these conditions and the information provided during purchase.
2. Purchases on Our Site
Consumers
Only natural persons acting for non-professional purposes may purchase.
Anomalous Orders
We reserve the right to block abnormal orders.
Order Refusal
We may refuse orders from users with disputes, previous violations of the conditions or false data.
Legal Age
Alcoholic products may only be sold to persons over 18 years of age.
3. User Registration
Registration
You must register by filling out a form with your name, email and password.
Safety
You must inform us immediately in case of misuse of your credentials.
Truthfulness of Information
Ensure that the information provided is true and complete. We are exempt from liability in case of violations.
4. Information for the Conclusion of the Contract
Order Procedure
To complete a purchase, follow the instructions to fill out the online order form. The contract is concluded when we receive your order.
Order Confirmation
You will receive a confirmation email with your purchase details.
5. Product Information Sheets
Product Information
Each product has a page with descriptions and images. Colors may vary due to your device settings.
6. Prices
Prices
The prices shown include VAT. We may change them without notice, but the price applied is the one at the time of ordering.
Shipping Costs
Shipping costs are indicated separately in the order form.
7. Purchase Orders
Confirm by Email
Orders are confirmed by email and shipped within 7 business days.
Data Control
Please check that your delivery details are correct.
Electronic Invoice
If you would like an invoice, please provide the unique code when ordering.
Payments
The order is cancelled if payment does not occur.
8. Protection of Minors
Sale of Alcohol
We only sell alcohol to adults. The courier will ask for an ID.
9. Payment Methods
Payment Methods
You can pay via Paypal or credit/prepaid cards via Stripe.
10. Shipping
Shipping Costs
Shipping costs are not included in the price and are indicated for each product.
Shipping Service
We ship via express courier and you can track your order.
Shipping Delays
We are not responsible for courier delays.
International Shipping
Some products may not be shipped overseas, and customs duties are the responsibility of the recipient.
11. Right of Withdrawal
Withdrawal
The right of withdrawal is excluded for food products. You can withdraw within 14 days for other products.
Withdrawal Notice
You must communicate your withdrawal to us using the standard form or a clear statement.
Product Return
Return the product within 14 days of the withdrawal notification.
Return Costs
Return shipping costs are the responsibility of the buyer.
Reimbursement
You will be refunded within 14 days, but we may withhold the refund until we receive the returned product.
12. Legal Guarantee
Warranty
All products are covered by the legal guarantee.